Careers
We love what we do! We’re on a journey to make international trade fair for everyone – and we’d love you to bring in your expertise!
FLOCERT is a business with a difference. We’re a social enterprise, which means all of our money is invested back into social and environmental change. We are highly values-driven – and our values are the key to our success. When you join us, you can be sure that you’ll never have to move your ethics down your agenda.
Certification Analyst South Africa (m/f/div) French Language - Maternity Cover
Introduction & Description
Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small producers to internationally recognised brands, in order to promote fairness in global trade. Our accreditation as a Social Enterprise demonstrates our commitment to social business values.
With six international offices conducting business in over 120 countries, FLOCERT specialises in offering global reach with local expertise.
For more information, please explore further on our website: www.flocert.net
The person is part of a multicultural team which is responsible for the certification of Fairtrade customers in Africa.
- Job Share: Full-time (45 hours per week) – fixed term contract for eventually 6 months
- Location: FLOCERT QIS South Africa (Pty) Ltd., Cape Town
- Salary: The salary and benefit package depend upon qualifications and experience
- Start date: as soon as possible
- Apply by: as soon as possible
Your responsibilities
- Act as Certification Analyst responsible for assigned customers
- Evaluate producers and traders for assigned products against Fairtrade Standards
- Answer requests of customers from assigned countries
- Perform evaluations of audit reports against Fairtrade Standards
- Perform Fairtrade audits of customers in assigned countries in Africa
- Send certification decision
- Communicate actively with applicants and certified customers and assist them with all necessary information
- Actively participate in the annual audit planning for assigned countries
- Instruct customers on Fairtrade requirements
- Identify special needs of Key Accounts and act as account manager
- Answer certification related questions
- Answer National Fairtrade Organisation requests
- Assist in the selection, evaluation and training of Auditors
- Assist in constant improvement of certification processes
- Assist in identifying and delivering on new sales and marketing opportunities
Your qualifications, experience and skills
- University level education (B.A. or equivalent) in a relevant subject (Food Science, Business, Agronomy, Economics, Languages etc.) or any other equivalent and related professional qualification
- At least two years of related professional work experience in an office and customer orientated environment
- Permission to work in South Africa is mandatory
- Ability to work in South Africa and travel internationally obligatory
- 1-year experience in certification systems (e.g., organic, FSC, MSC, SA8000, ISO 14001, etc.) in particular with ISO 65 accreditation or 2 years related business experience
- Fluent in English and French oral and written
- Additional fluency in Arabic or in other languages commonly spoken amongst Fairtrade certified clients in Africa (Afrikaans, Portuguese, Swahili etc.) would be an asset
- Flexible, pro-active, and hard-working work style
- Team player with excellent interpersonal and organizational skills
- Excellent communication skills and experience in dealing with different cultures
- Strong dedication towards customer service
- Experience with customer relations as well as in international trade would be supportive
- Technical knowledge of the Fairtrade products traded out of Africa is an advantage
- Motivation for Fairtrade
What we offer
- International work environment
- Company culture of dialogue and respect
- Onboarding and welcome management
- Open-minded and value-driven colleagues living our mission
- Attractive benefit package, e.g.: extended annual leave, family friendly leave and more
- Opportunities to make a meaningful impact
- Development opportunities with chance for motivated staff to grow
How to apply
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email: recruitment@flocert.net
- Regina Jatzke
- HR Manager for Recruiting & Employer Branding
- +49 (0)228 2493-278
If none of the above positions is a right fit, send us an unsolicited job application to recruitment@flocert.net and subscribe to our jobalert.
After you apply: One step closer to joining our team
Once you have applied for one of our positions listed above, we will carefully screen your application based on the skills and experience required for the job.
If it's a great match, we will contact you to schedule a (remote) interview. As part of the interview process, we may ask you to complete an online assessment to further assess your skills.
Once all interviews are completed, and a decision has been taken, we will inform all shortlisted candidates. If you are successful, we will offer you an employment contract. Our journey together starts when the contract is signed, and we can welcome you to FLOCERT to start your onboarding process.
FLOCERT is an organisation I'd be proud to retire from—though I'm not planning on that anytime soon! The vibrant, multicultural work culture, which is both friendly and inspiring, makes every day enjoyable. The work-life balance is a standout feature, with a flexible model that lets me work partially from home – a huge advantage since I live out of state. I'm grateful to be part of such an amazing organisation and look forward to continuing my journey here.
”Jasleen Kaur
Key Account Officer
FLOCERT is a Great Place To Work
FLOCERT is one of the winners of this year's Great Place to Work® competition, "Best Workplaces in North Rhine-Westphalia 2024".
In receiving this prestigious accolade, FLOCERT reaffirms its commitment to fostering an exceptional workplace culture that transcends borders and resonates deeply with its global workforce.
Watch Christian Jambor, Head of Human Resources at FLOCERT, explain why this certification is important to our organisation.
Your best career move yet
With headquarters in Germany and regional offices in Costa Rica, England, India, South Africa and the United States, there are plenty of opportunities to expand your horizons. Our team is full of cultural diversity and creativity, and we respect and learn from each other's ways of working – but when it comes down to it, we all share the same ethical principles and values.
At FLOCERT, we value attitude just as highly as formal qualifications. Every individual in our team has an entrepreneurial spirit and is proud to own their role. A shared eagerness to learn and develop means that our organisation is always alive with fresh ideas and enthusiasm. Innovation plays a key role in FLOCERT's success in a dynamic environment.
Be the future of Fairtrade
As ethical awareness grows across the world, so does Fairtrade. In conjunction with the German dual vocational training system Berufsausbildung, we're proud to welcome the upcoming generation into this extraordinary sector. Our apprenticeships are designed to give the freshest talent in our sector a well-rounded introduction to Fairtrade.
To make sure we're always doing the best by our team, we partner with prestigious institutions such as Great Place To Work and berufundfamilie.
