Careers
We love what we do! We’re on a journey to make international trade fair for everyone – and we’d love you to bring in your expertise!
FLOCERT is a business with a difference. We’re a social enterprise, which means all of our money is invested back into social and environmental change. We are highly values-driven – and our values are the key to our success. When you join us, you can be sure that you’ll never have to move your ethics down your agenda.
Certification Analyst (m/f/div) Italian & English
Introduction & Description
For more information, please explore further on our website: www.flocert.net
- Job Share: Full-time (38.5 hours per week) – 12 months contract
- Location: FLOCERT GmbH Headquarter Bonn, Germany
- Salary: The salary and benefit package depend upon qualifications and experience, within the scope of the CBA, tariff group V
- Start date: 1 May 2025 or as soon as possible
Your responsibilities
- Organise the application process of new customers in the assigned region and languages.
- Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts.
- Oversee designated customers and services and applying the assurance methods defined within the respective assurance scheme.
- Assist in the ongoing enhancement of assurance processes and contribute to cross-functional projects within FLOCERT.
- Perform analysis of assessment reports or data sets to support the production of insights and conclusions.
- Assist in the selection, performance evaluation, and training of auditors.
- Enter and maintain accurate and timely data on all platforms and for all assigned data sets.
- Assist in identifying and delivering new assurance services as required.
Your qualifications, experience and skills
- University degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields
- Several years of relevant professional experience in an office and customer-oriented environment
- Fluency in Italian and English, both oral and written
- Strong dedication to customer service with excellent communication skills
- Previous work experience in an international environment is advantageous
- Excellent team player with a positive and proactive attitude
- Dedicated working style with outstanding interpersonal and organisational skills
- Proven ability to multitask with a focus on detail and timely delivery
- Fluency in any other European language (e.g. German, French, Spanish, Dutch) is a plus
- Proficient in MS Office
- Strong motivation and commitment to Fairtrade principles
What we offer
- International Work Environment: Collaborate with colleagues from around the globe
- Inclusive Company Culture: Experience a culture of dialogue, respect, and open communication
- Comprehensive Onboarding: Receive full support and guidance as you start your journey with us
- Mission-Driven Team: Work with passionate, open-minded colleagues dedicated to making a difference
- Flexible Working Arrangements: Enjoy the flexibility of remote work and adaptable working hours
- Attractive Benefits Package: Includes holiday bonuses, a 13th salary, occupational pension scheme, and more
- Meaningful Impact: Opportunities to contribute to a cause you believe in
- Continuous Learning: Access to position-specific learning opportunities and comprehensive training programs
- Career Growth: Potential for motivated individuals to advance and grow within the company
How to apply
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email: recruitment@flocert.net
- Regina Jatzke
- HR Manager for Recruiting & Employer Branding
- +49 (0)228 2493-278
If none of the above positions is a right fit, send us an unsolicited job application to recruitment@flocert.net and subscribe to our jobalert.
After you apply: One step closer to joining our team
Once you have applied for one of our positions listed above, we will carefully screen your application based on the skills and experience required for the job.
If it's a great match, we will contact you to schedule a (remote) interview. As part of the interview process, we may ask you to complete an online assessment to further assess your skills.
Once all interviews are completed, and a decision has been taken, we will inform all shortlisted candidates. If you are successful, we will offer you an employment contract. Our journey together starts when the contract is signed, and we can welcome you to FLOCERT to start your onboarding process.
FLOCERT is an organisation I'd be proud to retire from—though I'm not planning on that anytime soon! The vibrant, multicultural work culture, which is both friendly and inspiring, makes every day enjoyable. The work-life balance is a standout feature, with a flexible model that lets me work partially from home – a huge advantage since I live out of state. I'm grateful to be part of such an amazing organisation and look forward to continuing my journey here.
”Jasleen Kaur
Key Account Officer
FLOCERT is a Great Place To Work
FLOCERT is one of the winners of this year's Great Place to Work® competition, "Best Workplaces in North Rhine-Westphalia 2024".
In receiving this prestigious accolade, FLOCERT reaffirms its commitment to fostering an exceptional workplace culture that transcends borders and resonates deeply with its global workforce.
Watch Christian Jambor, Head of Human Resources at FLOCERT, explain why this certification is important to our organisation.
Your best career move yet
With headquarters in Germany and regional offices in Costa Rica, England, India, South Africa and the United States, there are plenty of opportunities to expand your horizons. Our team is full of cultural diversity and creativity, and we respect and learn from each other's ways of working – but when it comes down to it, we all share the same ethical principles and values.
At FLOCERT, we value attitude just as highly as formal qualifications. Every individual in our team has an entrepreneurial spirit and is proud to own their role. A shared eagerness to learn and develop means that our organisation is always alive with fresh ideas and enthusiasm. Innovation plays a key role in FLOCERT's success in a dynamic environment.
Be the future of Fairtrade
As ethical awareness grows across the world, so does Fairtrade. In conjunction with the German dual vocational training system Berufsausbildung, we're proud to welcome the upcoming generation into this extraordinary sector. Our apprenticeships are designed to give the freshest talent in our sector a well-rounded introduction to Fairtrade.
To make sure we're always doing the best by our team, we partner with prestigious institutions such as Great Place To Work and berufundfamilie.
